John Hovell – Conversational Leadership: 3 steps to improve conversations

Do conversations need to improve?
Organizations have a purpose to fulfill. There are many resources available to each organization so that they can fulfill their unique purpose. These resources can be tangible or intangible. Examples of tangible resources include buildings, computers, people and other resources that can be physically seen. Examples of intangible resources include patents, trademarks goodwill and other resources that cannot be physically seen or touched. Over the past two decades, there has been a significant shift in how organizational value is created and maintained. The shift is from tangible value to intangible value.  Organizations are now creating more value from intangible assets than tangible assets. Read more…